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Frequently Asked Questions

Frequently Asked Questions


Shipping typically takes 3–7 business days, depending on your location and the shipping method you choose at checkout. You’ll receive a tracking link by email or SMS as soon as your order is dispatched.


You can return most items within 14–30 days of delivery as long as they are unused and in their original packaging. Once we receive and inspect your return, your refund is processed within 5–10 business days back to your original payment method.


After placing an order, you’ll receive a confirmation email with your order ID. Once your order ships, we’ll send you a tracking link where you can see real-time updates on your package’s status.


We accept major debit/credit cards, bank transfers (where supported), and selected digital wallets. Available options for your region will be shown at checkout.

Yes. Our app uses industry-standard encryption to protect your data, and payments are processed through secure, PCI-compliant gateways. We never store your full card details on our servers.

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